Upon signing up for a premium account, you'll be prompted to verify your account before you can receive your first Explorer. If you don't verify right away, you'll be prompted again upon your next log in.

This process is in place so our system can verify that you’re a real person before you begin engaging with people on Gloo. This helps us ensure a great experience for you and for Explorers.

Now that your account is verified, get equipped to respond to your Explorers with our Getting Started Course, and always feel free to connect with our Success team at successteam@gloo.us.

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