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Reach

Help using the Reach tab of your Gloo account

Getting Started Guide: Reach
Quick Start: Receive and Respond to your First Explorer
Getting Started Webinar - Communicating with Explorers
What is an Explorer?
Verify your Gloo account to receive your first Explorer
Explorer Inbox Guide
Managing Reach Settings
Using Conversation Prompts
Adding Contact Notes
5 Keys to successful Explorer interactions
More guidelines for successful Explorer interactions
Sample Conversations
Sample Texting Do's & Don'ts
Responding to at-risk Explorers
First Responder volunteer job description
National Crisis Resources
Building & training a volunteer team to respond to Explorers
Activating volunteers to respond to Explorers: A case study
3 Strategies for responding to Explorers as a team
Can an Explorer call my Gloo phone number?
I'm receiving Explorers from too far away or that aren't a good fit
What is a Rematched Explorer?
What campaigns are reaching Explorers?
I can’t send a message to an Explorer…
Can I receive both English and Spanish speaking explorers?
Why is my account paused?
How do you decide which church gets connected to an Explorer?