Gloo's Messaging Features 💡
There are some features that are immediately available in Spanish, and there are some that are not yet available.
Features Not Available in Spanish 🇪🇸
As of right now, the features in Gloo that use natural language processing are not available in Spanish, meaning only English words will trigger these features. These features include the Prayer feature.
The Gloo interface is also not available in Spanish. All features, descriptions, and instructions in your Gloo dashboard are only available in English.
Features Available in Spanish 🇪🇸
Broadcasts can be used in Spanish today. An administrator can simply craft any a Broadcast message in Spanish and send out to all recipients or select Groups.
You can also change the default language for the auto responses sent out by Gloo to Spanish in your account settings. Scroll down to the bottom of the page to adjust your Default Language.
Hover over your initials in the lower left corner and click Account Settings and click on the Organization tab then scroll to Default Language to update your language. Click Save Changes at the top of the page to save the setting.
Note💡: This language setting will affect several auto responses. If your account is set to Spanish, the auto responses will be sent in Spanish.
You can use the Texting Simulator to see what a recipient receives.
Although a text in Spanish will not trigger the Prayer response, when an account is set to Spanish the auto response to someone's request is in Spanish.
