Email Broadcasts are a great option to quickly get a message to a large group of your people. Email open rates are typically lower than text message, but sometimes longer message or a certain kind of content is better sent via email.

Use Email Broadcasts to quickly distribute longer content, reinforce what was sent via text, and more!

How to send an email broadcast

1. Under your Engage menu navigate to Outbound and Broadcasts. Click Write a Message.

2. Select Email to send an email broadcast

3. Select who you want to send it to: individuals, groups, or your entire congregation.

Important: Only people in your Gloo account with a valid email address will receive the email. For instructions on how to make sure Gloo captures email addresses from new subscribers, read our User Onboarding Settings article.

Email addresses can also be added to your people via CSV import and via Church Management System integration. But note that Gloo will still only bring over people with an active phone number, even if they have an email address in your ChMS.

4. If there is a group or individuals you'd like to exclude, click Exclude these groups and/or people. Then select which groups and/or individuals you don't want included.

Note: If your plan includes Explorers, Gloo automatically adds all Explorers to an Explorer Group, which is automatically excluded from all Broadcasts. This is to prevent accidentally sending out regular church communication to an Explorer who may not be connected with your church yet. If you would like to include Explorers in your Broadcast, simply remove them from the exclusion list.

5. Type in the name you want to show up in people’s inboxes as the sender of the message and the email address you want people to reply to.

Important: Any responses to your email broadcast will come to this email address and will not show up in your Gloo Messages tab.

6. Type in the Subject line for your email, and craft the email.

7. You can send the message immediately by selecting Send now.

9. Or, you can choose Schedule for later. Select the date and time you want the message to be sent.

10. Click Preview Broadcast.

12. Make sure you have the Broadcast the way you like it. Once you've verified all the information is correct, click Create to send your message.

See any upcoming messages scheduled to go out.

Refresh your page to see updated information in real time.

See all your previous broadcasts and related information.

Did this answer your question?