What is an Explorer?

Learn about Explorers and how they get connected to you.

Brian Knollman avatar
Written by Brian Knollman
Updated over a week ago

People in your city are looking for answers —now more than ever. But instead of turning to the Church for help, people are searching online. These Explorers, as we call them, are looking for someone to help them process life’s big questions through meaningful conversation. We have all been there, and we are all Explorers to some extent.

Our ad partners do all the work of gathering Explorers and Gloo sends them into your Explorer Inbox, so all you have to do is to use our easy texting features to reach out and start a conversation!

Learn more about who these Explorers are and how they are connected with churches here.

Ad campaigns are running all over the country, connecting Explorers to the churches and ministries closest to them. If you’re interested in receiving Explorers in your community, click into the Explorers tab under your Messaging menu to read more about the program. If you'd like to sign up, just click Start Now to select a plan.

At this time, you must upgrade to a Premium account in order to receive Explorers- the Explorer Inbox is not included in a Free account.

Once you have activated the appropriate plan for your church/organization size, check out the Explorer Quick Start Guide for your next steps!

What does Reassigned mean for an Explorer?

When you see an Explorer in your inbox labeled as Reassigned, that means they have been rematched to your organization from a previous organization. Sometimes, Explorers get Reassigned to another organization if the Explorer is matched with an organization that does not meet their needs or they have not been responded to within the 16 hour window of initial matching.

Note: If price is a barrier for your church, read about our scholarships or email our success team at successteam@gloo.us.

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