Gloo

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Communications

Messaging Onboarding

Quickly set up everything you need to succeed in the Communications tab

Getting Started Guide: Communications

Use this guide to start receiving more prayer requests

Quick Start: Gather prayer requests

Trying to get people to text in and engage with your congregation? Here are a few tips!

Easy Ways to Connect by Texting and Making People Feel Welcome

Have an event coming up? Try using Gloo for communication and engagement before, at, and after the event!

How to use Gloo for Events

Looking for a new way to pray for your local community? Use this guide to meet and pray for new people!

How to use Gloo for a Prayer Outreach

Setup and Quick Start Guides

Don't let any conversations slip through the cracks in the Messages Inbox.

Inbox: Messages Guide

Gather and respond to prayer requests from your people easily and seamlessly.

Inbox: Prayer Guide

Get your communication right to people's phones with our Broadcasting feature

Outbound: Standard Broadcasts Guide

Use fewer credits, format messages, and get valuable open rates with Smart Broadcasts

Outbound: Smart Broadcasts Guide

How to craft emails to connect and engage with your audience.

Outbound: Email Guide

Use Gloo's premade email templates or create your own for common email communications

Outbound: Using Email Templates

Craft powerful sequences of texts and other actions to supercharge your ministry

Outbound: Workflows Guide

Menus are available under Workflows to create a list of options to take next step actions

Outbound: Workflow Menus

Use handy templates to quickly craft messages for new visitors, followup, giving, and more

Outbound: Workflow Templates

Customize System Workflows to handle different administrative and auto-response tasks

Outbound: System Workflows

Increase visibility into your people and capture feedback through text surveys

Outbound: Surveys Guide

Full Feature Guides

Use Gloo's custom-built link shortener to save on credit costs and ensure your links are successfully delivered

Shortening a URL

Liven up your text messages by including pictures and videos

Adding Pictures and Videos to Text Messages

Test out any of Gloo’s features before using them.

Texting Simulator Guide

SMS QR codes make texting in to your initiatives easy!

How to create and use an SMS QR Code

Send rich, formatted messages with styling, links, and images in a single, easy-to-view experience!

Memos

Team Members can add behind the scenes comments to people and conversations

Adding Contact Notes

Track message delivery performance with Broadcast Analytics, including success and failure rates for both Broadcast and Smart Broadcasts.

Broadcast Analytics

Small Features

Understanding your audience to connect with them without receiving the dreaded opt-out, STOP.

General best practices for texting at your church

Learn more about federal regulations for obtaining, verifying and using your toll free phone number for safe and secure messaging

Toll Free Phone Number Verification

Learn to make your Broadcasts effective and far-reaching.

Best Practices: Broadcasting

Some thoughts for guiding your church to flourishing through prayer

Best Practices: Prayer

Learn to better use Surveys to capture feedback, metrics, and more.

Best Practices: Surveys

4 Texting features that Gloo users say they can't live without

Texting Best Practices

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