Communications
Help using the Communications tab of your Gloo account
72 articles
Inbox: Messages Guide
Inbox: Prayer Guide
Outbox: Text Broadcasts Guide
Getting Started Guide: Email for Gloo+ 📤
Outbox: Using Email Templates 📧
Outbox: Surveys Guide
Outbox: Workflows Guide
Outbox: Workflow Menus
Outbox: Workflows Templates
How to create a Workflow in a mobile browser
Polls Guide
Outbox: System Workflows
General best practices for texting at your church
Information and best practices for using your Toll-Free SMS and MMS phone number
Best Practices: Broadcasting
Best Practices: Prayer
Best Practices: Surveys
The Secret Reasons No One Submits Prayer Requests at Church — and What to Do About it!
5 Texting features that Gloo users say they can't live without
5 Keys to successful Explorer interactions
More guidelines for successful Explorer interactions
Sample Conversations
Sample Texting Do's & Don'ts
Responding to at-risk Explorers
First Responder volunteer job description
National Crisis Resources
Building & training a volunteer team to respond to Explorers
Activating volunteers to respond to Explorers: A case study
3 Strategies for responding to Explorers as a team
GuĂa de Mejores Prácticas: Conectando con Exploradores
Recursos de crisis en EE.UU
Can my Gloo phone number be used to make/receive calls?
Can I send and receive pictures and videos in texts?
Can I personalize broadcast messages?
Can I export prayer requests?
How can I access an individual's interactions with our church?
What is the difference between Scheduled and Opt-in Surveys?
What happens if someone texts something that Gloo doesn't understand?
Why Can't I Respond to an Explorer?
What campaigns are reaching Explorers?
I can’t send a message to an Explorer…
Can I receive both English and Spanish speaking explorers?
Why is my account paused?
How do you decide which church gets connected to an Explorer?
I'm receiving Explorers from too far away or that aren't a good fit
Can an Explorer call my Gloo phone number?