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Memos

Send rich, formatted messages with styling, links, and images in a single, easy-to-view experience!

Updated this week

Are you looking to send a simple text, newsletter, bulletin or all church announcement with bold headings, colorful fonts, and photos but run into a limit when sending content as a text message? Good news! With Gloo's new Memos, you can now send longer messages and include richer formatting options such as font selections, bold, italics, inserting images and adding bullet points to create eye catching messages to your Connections!

How to Create a New Memo

  1. Navigate to Communications -> Communications- > Memos.

  2. Create New Memo

  3. Add a Title! This will display above your memo in the message after it's sent out.

  4. Within the Preview window, you can click the shuffle button to change how the Memo preview will look when it is texted out.

  5. To change your font, click on the font menu dropdown.

  6. Rich formatting options are available next to your font menu. You can change the font color, bold, italicize and underline messages, or format a part of your message as a quote. If you don't like any of your changes, just highlight the text and click the Tx button.

  7. To add a bullet or numbered list, click on the appropriate icon.

  8. To insert a link, highlight the text you want to associate to the link, then click the chain icon & enter the full website address, then click Save.

Note: Creating memos for Broadcasts you would send out with links is a great way to avoid being marked as spam by phone carriers!

9. To insert an image, click on the portrait icon.

Note: Supported file types include .jpeg, .gif, .bpm and .png, and the maximum size is 525 kB. If the file is too large, the system will require you to crop your image.

10. To adjust the alignment of your text, click on the paragraph icon.

Note: If you'd like to add spaces between lines, be sure to type Shift+Enter to separate your paragraphs!

11. After you have crafted your Memo, click Create Memo. Once created, you'll see a success message dialog box on your screen in the bottom right corner. After that, this memo is ready to send!

Note: Your Memo will appear within Gloo and to your recipient as a link. Once they click the link, they will see your crafted message with all formatting applied. Make sure your Connections have your toll-free number saved as a contact to prevent messages from going to spam or junk folders.

How to Send a Memo

Memos can be attached to any message, but here we'll walk through attaching a Memo to a Broadcast.

  1. Navigate to Communications -> Broadcasts -> Create New Broadcast

  2. Select the Insert a Memo icon, and click on the memo you'd like to add to your broadcast!

  3. This will insert the Memo into your Broadcast as a simple link. In order to make sure your contacts know what you are talking about, and to make the message feel less spammy, we always encourage you to add some additional text to the message, explaining what it is.

How to Edit a Memo πŸ“

  1. All of your previous Memos can be viewed and edited for later use. To edit a memo, just navigate to Communications -> Memos and click the edit icon next to the Memo you want to edit.

  2. Within your Preview dialog box, make any changes to your message and click Update.

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