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Outbox: Text Broadcasts Guide

Get your communication right to people's phones with our Broadcasting feature

Updated today

Text Broadcasts are the ultimate time saver and the best way to get quick, direct communication to your people! It only takes one minute to send a message to all of your people or groups of your people. Everyone receives the message as if it is a personal message.

How to send a text broadcast

  1. Under your Messaging menu navigate to Outbox and Broadcasts. Click Create New Broadcast.

  2. Set the toggle to Text to send a text broadcast.

  3. Select who you want to send it to: individuals, groups, or your entire congregation. If there is a group or individuals you'd like to exclude, click Exclude these groups and/or people. Then select which groups and/or individuals you don't want included.

    Note: If your account includes Explorers, Gloo automatically adds all Explorers to an Explorer Group, which is automatically excluded from all Broadcasts. This is to prevent accidentally sending out regular church communication to an Explorer who may not be connected with your church yet. If you would like to include Explorers in your Broadcast, simply remove them from the exclusion list.

  4. Craft your message. Note the credit count to know how many messaging credits this Broadcast will cost per recipient.

    Pro Tip: Enhance your messages in 6 different ways:

    1. Boost your message by adding an image (up to 525kb) or video (up to 500mb).

    2. Add a more fun and personal touch by using emojis.

    3. Personalize your message by adding user data so that each recipient receives the text with their first, last, or full name inserted.

    4. Attach a Memo for additional formatting options and longer messages.

    5. Clean up the message by shortening any URL's you've included.

    6. Attach an Assessment to your Broadcast.

  5. Gloo+ members now have exclusive access to our new Help Me Write feature! Click this tool to use powerful AI to instantly adjust the clarity, tone, and grammar of your Broadcast. You can make it more Biblical, more casual, shorter, longer, etc. If you find a version you like, just click Apply to copy it to the message text. From there, make any changes you want before finalizing!

  6. You can send the message immediately by clicking Send Now. Or you can Schedule for Later, and select a date and time for the message to be sent. Remember to note the credit usage per recipient.

  7. If you have a Gloo+ membership, you can also set your Broadcast to be recurring! Select the Recurring option and choose how often you'd like the Broadcast to be sent (daily, weekly, monthly), and a start and end date.

  8. Once you've chosen when to send it, click Preview Broadcast.

  9. Make sure you have the Broadcast the way you like it. On this final page you can note the total number of credits that will be used to send this message (Number of Recipients x Number of Credits per message).

    Once you've verified all the information is correct, click Send to X People to send your message.

See any upcoming scheduled Broadcast messages

See previous Broadcasts and related information

Save Broadcasts as a Draft

  1. Choose who you'd like to send your Broadcast to.

  2. After creating the message you'd like to send, click Save.

  3. View your drafted Broadcasts under the Draft tab

Duplicate or edit Broadcast messages

  1. The contents of any Broadcast can be easily copied and pasted into a new Broadcast, in case you need to send several very similar Broadcasts. Just hover your mouse over the message in your Sent log and click the copy button the appears on the left-hand side. The text will be copied, and then when you open a new Broadcast just right-click your mouse and paste the message in.

Note: You can also duplicate a message by clicking the 3 dot drop-down to the right of the message and selecting Duplicate.

2. You can edit a scheduled Broadcast that has not been sent yet by clicking the three dot dropdown menu on the right side of the message.

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