Gloo's language processing makes capturing people's prayer requests a seamless and meaningful experience.
As soon as you've claimed your phone number, you are ready to start capturing prayer requests. It's that simple!
Capturing prayer requests via text
All you have to do is tell someone to text your phone number something like "Pray for [prayer request]" or "I need prayer for [prayer request]" and Gloo makes the rest easy. As long as their text includes the word pray or prayer, they will trigger the Prayer feature.
Note: See additional ideas for getting people to text in their requests at the bottom of this article.
Someone texted in a prayer request, now what?
Immediately upon sending in a request, a person will get a text back saying something like "Thanks for sending in that prayer request" in order to immediately acknowledge them sharing their request. This can be customized and turned on or off using your Customizations tab.
Note: If this is someone's first text message into your phone number, Gloo will automatically amend the text message sent back to ask for their name. This gives you 3 important things in one interaction - a phone number, a vulnerable request, and a name!
Then, that person's request will come into your prayer log in Gloo under the Prayer Inbox under your Engage menu.
You can respond to the request by clicking the Mark as Prayed For button.
Simply press Send Message to send a pre-filled response, which can be edited in your Customizations tab, or type out an entirely custom note!
Important: This second text message is so powerful because it closes the communication loop. Never again will your congregation fear their request is going unseen and un-prayed for!
Not ready to ask your entire congregation to text in? Try asking for prayer requests amongst at your staff team meeting!
Use a slide like this one during church services to ask for requests.
Print flyers with an SMS QR code and distribute them at an outreach to capture a prayer request from people you might not have met before.