An Explorer’s response is routed to a nearby church based on the zip code they submit and the zip code you provide upon sign up. If the Explorer is in an area where a local connection is not yet available, they will be routed to a church that has a virtual or remote program to serve that Explorer’s need.
Pro Tip: Add your full address by navigating to Settings -> Account Settings to improve accuracy of Explorer matching to your organization!
Important: Don’t forget to scroll down and click Save to finalize updating your address!