Gloo

Have you taken time yet to explore all of the features available to you under the Messaging tab? If not, we recommend checking out our Getting Started: Messaging Guide!

All of the features available under Messaging are fully customizable to serve your needs. But if you're looking for inspiration or some tried and tested methods, we also have plenty of templates available for <a href="https://help.gloo.us/en/articles/5536517-outbound-text-broadcasts-guide">Broadcasts</a>, <a href="https://help.gloo.us/en/articles/5536540-outbound-series-guide">Series</a>, and <a href="https://help.gloo.us/en/articles/5536505-outbound-keywords-guide">Keywords</a>. Be sure to check out our feature guides to learn how to use these features before exploring this article.

<a href="https://help.thryve.io/en/articles/5536517-broadcasting" rel="nofollow noopener noreferrer" target="_blank">Broadcast</a> Templates

View any instructions and tips at the top.

Edit or change the text getting sent. ​ ​Important: Make sure to edit any of the [bracketed] content with your church or ministry details. Any content in {{curly brackets}}, however, is smart text that will be automatically filled in by the system.

Select the recipients you'd like the message to go to. Select whether you'd like to send now or schedule for later.

Review your broadcast details. When you're ready, click Send to X People and your message is scheduled to go out or is already on its way!

Note: You can find a history of your broadcasts and view/edit upcoming scheduled broadcasts in the Broadcasts tab of your account under your Messaging menu.

1. Click into the Broadcast Template card.
 
 
 
2. View any instructions and tips at the top.
 
 
 
3. Edit or change the text getting sent. ​ ​Important: Make sure to edit any of the [bracketed] content with your church or ministry details. Any content in {{curly brackets}}, however, is smart text that will be automatically filled in by the system.
 
 
 
4. Select the recipients you'd like the message to go to. Select whether you'd like to send now or schedule for later.
 
 
 
5. Click Preview Broadcast.
 
 
 
6. Review your broadcast details. When you're ready, click Send to X People and your message is scheduled to go out or is already on its way!
 
 
 Note: You can find a history of your broadcasts and view/edit upcoming scheduled broadcasts in the Broadcasts tab of your account under your Messaging menu.

<a href="https://help.gloo.us/en/articles/5536540-outbound-series-guide">Series</a> Templates

Only for <a href="https://help.gloo.us/en/articles/6122373-what-is-the-difference-between-a-rolling-series-and-a-fixed-series">Fixed Series Templates (not Rolling)</a>: Select the date you'd want the series to start. Then click Start.

​Note: The starting date will typically be the Sunday you are launching the series. Unsure what date that is? Don't worry! You can always edit the dates later.

Update any of the text you want in the messages.

Important: Make sure to edit and customize any of the [bracketed] content. Any content in {{curly brackets}}, however, is smart text that will be automatically filled in by the system.

Scroll to the bottom and click Save and your new Series is live! Find it later to edit and review subscribers in the Series tab of your account under your Messaging menu.

1. Click the Series Template card.
 
 
 
2. Only for <a href="https://help.gloo.us/en/articles/6122373-what-is-the-difference-between-a-rolling-series-and-a-fixed-series">Fixed Series Templates (not Rolling)</a>: Select the date you'd want the series to start. Then click Start.
 
 
 ​Note: The starting date will typically be the Sunday you are launching the series. Unsure what date that is? Don't worry! You can always edit the dates later.
 
3. View any instructions and tips at the top.
 
 
 
4. Add, edit or change the keywords.
 
 
 
5. Update any of the text you want in the messages.
 
 Important: Make sure to edit and customize any of the [bracketed] content. Any content in {{curly brackets}}, however, is smart text that will be automatically filled in by the system.
 
 
 
6. Scroll to the bottom and click Save and your new Series is live! Find it later to edit and review subscribers in the Series tab of your account under your Messaging menu.

<a href="https://help.thryve.io/en/articles/5536505-custom-keywords" rel="nofollow noopener noreferrer" target="_blank">Keyword</a> Templates

Edit or change the <a href="https://help.gloo.us/en/articles/5772461-best-practices-custom-keywords">keyword options</a>. Next, update any of the text you want sent back. ​ ​Important: Make sure to edit any of the [bracketed] content with your church or ministry details. Any content in {{curly brackets}}, however, is smart text that will be automatically filled in by the system.

Click Create and your new keyword is live in your account! Find it later to edit and review interactions in the Keywords tab of your account under your Messaging menu.

1. Click into the Keyword Template card.
 
 
 
2. View any instructions and tips at the top.
 
 
 
3. Edit or change the <a href="https://help.gloo.us/en/articles/5772461-best-practices-custom-keywords">keyword options</a>. Next, update any of the text you want sent back. ​ ​Important: Make sure to edit any of the [bracketed] content with your church or ministry details. Any content in {{curly brackets}}, however, is smart text that will be automatically filled in by the system.
 
 
 
4. Click Create and your new keyword is live in your account! Find it later to edit and review interactions in the Keywords tab of your account under your Messaging menu.

Broadcast Templates

Series Templates

Keyword Templates