It depends! The main thing we need to know is what kind of phone number you are using.
Toll-Free Phone Number:
We have good news! We can usually bring over your toll-free phone number! You will need to contact your current texting provider and ask them to release the number. Just let us know when you join the Gloo community that you want to bring your number over and we will help you in that process.
Local Phone Number:
We cannot bring over your current local phone number. But, we want you to think twice about using a local number for your church texting. You can send more messages per second on a toll-free number than a local number and your messages are more likely to get flagged as spam using a local number.
Shared Short Code:
We cannot utilize the same short code you are currently using. This is because of how other companies structure their short code system - you are sharing this number with other churches.
Dedicated Short Code:
Good news again! We can usually bring over dedicated short codes! Contact your current texting provider and ask them to release the number. Just let us know when you join the Gloo community that you want to bring your number over and we will help you in that process.