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Can I send emails via my Gloo account?
Can I send emails via my Gloo account?
Brian Knollman avatar
Written by Brian Knollman
Updated over a week ago

***Note***

We are currently experiencing some issues with this feature, and has been temporarily turned off. We are working to correct the problems and will turn it back on as soon as possible!

Yes! You can use the Broadcasting feature to send messages using either text or email.

1. Under your Engage menu, navigate to Outbound -> Broadcasts and click Write a Message.

2. Select Email to send a email broadcast

3. Craft your email and send it out! See this step by step guide for more detailed instructions for sending emails.

Important: Unlike responses to the text messages you send, any email replies will be sent directly to the "Reply To Email Address" and will not show up in Messages in Gloo.

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