Customizing Preferences: Kylie emphasizes the importance of customizing preferences in the Explorer Connection platform. Users are encouraged to adjust settings such as proximity to Explorers, acceptance of nationwide Explorers, language preferences, and the maximum number of Explorers they want to receive each week.

Topic Routing Feature: The topic routing feature allows users to choose which specific issues they are comfortable engaging with. However, it is highlighted that this feature is currently in testing and not yet active.

Status Tab: Users can pause their accounts from receiving new Explorers. This feature is encouraged for times of vacations, events, or periods when the user or the team is unable to respond to new Explorers.

Pausing Account and Communication: When the account is paused, it only applies to receiving new Explorers. Users can still communicate with Explorers they have already engaged with via text. Pausing your account will affect all team members as well.