Definition of Templates: Kylie defines templates as pre-made models or guides that can be copied and customized for use in the messaging part of the Gloo platform. Templates are a tool for easy and effective communication with congregants.

Finding Broadcast Templates: Search for "Broadcast" in the platform to access pre-existing templates that are specifically designed for broadcasting messages to the congregation. The templates can be used as is or customized according to your Ministry's needs.

Exploring Series and Keyword Templates: Series templates are used for sending out messages in a series, while Keyword templates allow for specific instructions or prompts when congregants interact with the Gloo Messaging system. You are encouraged to browse through the available templates, make modifications if necessary, and save them for use.