A Gloo profile in the People page is created for every person. Gloo profiles can be created via Church Management System integration, manual creation, and/or any time someone texts in for the first time. If someone texts in and they don't already have a profile created, Gloo automatically asks for their name and (optionally) their email.
Note: If you are using your Gloo account to receive and respond to Explorers, the Explorer will be automatically added to People when we match them with your account. At this time, Explorers who only provided an email address cannot be added to the People page- a phone number is required.
How do I add a new person?
Tap Messaging in the lower left corner, tap People.
2. Tap on Add new person & fill out all required fields marked by a red asterisk.
3. Fill out all required fields as indicated by a red asterisk. Check the I have permission to text the number I entered field and tap Create Person. The new contact will be texted with the message of "Sent by ORG NAME" and stop option of "Text STOP to opt-out." You have the option to add the new contact to Groups by tapping the Groups drop-down.
Once you have successfully created your contact - you will be able to search them under People.
Note: If you see this error message, that means the phone number is assigned to a person already in your account. Search for the phone number under People to update the contact name.
