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Getting Started Guide: Email for Gloo+ 📤

How to craft emails to connect and engage with your audience.

Updated over a month ago

Looking for a meaningful way to connect with your congregation—without texting?

With the new Email feature exclusively for Gloo+, you can now reach hearts and inboxes alike! ⛪

Discover how Gloo+ can support your ministry—learn more here!

Craft messages filled with encouragement, Scripture, announcements, and inspiration. Use the Template Editor to easily include images, videos, and interactive menus—helping you share God’s Word and your church’s mission in a dynamic and personal way. Stay connected. Build community. Share the Good News—one email at a time. 🎊

Email Overview 📤

Head over to Outbox and click on Email to get started. From there, you’ll see your messages organized into four easy-to-use tabs: Sent, Scheduled, Drafts, and Templates—so you can quickly find what you need and stay on top of your communication.

NOTE: Just a heads-up: Emails can only be sent from your Gloo account. If someone replies, their response won’t go back to your Gloo inbox, but will to whatever email address you specify as your "Reply-To" email.

Status Tabs 📨

Use the status tabs to keep track of your emails! You’ll see three tabs: Sent, Scheduled, and Drafts – each one helps you easily see where your messages are in the process.

Sent ✉️

  • The Sent tab lets you see all the emails that have already gone out—along with who created them, when they were sent, and how many people opened them. Want to take another look or reuse a message? Just click the three dots (⋯) to View or Duplicate.

  • When you click View, you’ll find all the key details—like the subject line, sender info, reply-to email, and the send date. On the Analytics side, you can check out how many people opened the email, how many it was sent to, and exactly who received it.

Scheduled 📆

  • The Scheduled tab shows all the emails you’ve set to go out later. Need to make a change? Just click the three dots (⋯) next to the message to View, Duplicate, or Delete it.

Drafts 📄

  • Drafts are emails you're still working on and haven’t sent out yet. To make changes, just click the three dots (⋯) next to the message—there you can Edit, Duplicate, or Delete it.

Creating an Email 📤

  1. To create an email, click on Messaging -> Email and Click Create New.

  2. At the top, enter an Email Subject line & on the right hand side, manage your content by adding Columns, Buttons, Dividers, Heading, Text, Image, Video, Social media pages, Menu or HTML.

  3. Once your message is crafted and ready to send, click on Add Recipients in the upper right corner.

  4. Enter the information in the required fields and select Send Now or Send Later. You have the option to exclude groups or people from your email. Required fields are listed below:

    1. Email subject

    2. Subject line

    3. From name

    4. Reply to email address (if someone replies to your email, this is where their reply will go)

    5. Who you want to send it to

  5. In the Preview area, click on the 3 buttons to view different environments and what your email message will look like for your recipients. You can see what your email will look like on a desktop, tablet and mobile device (both iPhone and Android). Click on the sun icon to flip back and forth between light and dark mode views.

  6. Click Preview in the upper right corner to move onto the final step.

7. Click Send to send your email.

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