Outbound: Text Broadcasts Guide

Get your communication right to people's phones with our Broadcasting feature

Brian Knollman avatar
Written by Brian Knollman
Updated over a week ago

Text Broadcasts are the ultimate time saver and the best way to get quick, direct communication to your people! It only takes one minute to send a message to all of your people or groups of your people. Everyone receives the message as if it is a personal message.

Use Text Broadcasts to send announcements, encouragements, and more!

How to send a text broadcast

  1. Under your Messaging menu navigate to Outbox and Broadcasts. Click Create New Broadcast.

  2. Select Text to send a text broadcast.

  3. Craft your message.

    Pro Tip: Enhance your messages in 5 different ways:

    • Boost your message by adding an image.

    • Personalize your message by adding user data so that each recipient receives the text with their first, last, or full name inserted.

    • Clean up the message by shortening any URL's you've included.

    • Add a more fun and personal touch by using emojis.

    • Upload videos up to 500 MB

    *You can now send Assessments through Broadcasts! Visit here to learn more*

  4. Select who you want to send it to: individuals, groups, or your entire congregation.

  5. If there is a group or individuals you'd like to exclude, click Exclude these groups and/or people. Then select which groups and/or individuals you don't want included.

    Note: If your plan includes Explorers, Gloo automatically adds all Explorers to an Explorer Group, which is automatically excluded from all Broadcasts. This is to prevent accidentally sending out regular church communication to an Explorer who may not be connected with your church yet. If you would like to include Explorers in your Broadcast, simply remove them from the exclusion list.

  6. You can send the message immediately by selecting Send now.

  7. Or, you can choose Schedule for Later. Select the date and time you want the message to be sent.

  8. Click Preview Broadcast.

  9. Make sure you have the Broadcast the way you like it. Once you've verified all the information is correct, click Send to X People to send your message.

See any upcoming scheduled Broadcast messages

See previous Broadcasts and related information

Save Broadcasts as a Draft

  1. Craft your message.

  2. After choosing who you'd like to send your Broadcast to, click Save as Draft.

  3. View your drafted Broadcasts under the Draft tab

Duplicate or edit Broadcast messages

  1. The contents of any Broadcast can be easily copied and pasted into a new Broadcast, in case you need to send several very similar Broadcasts. Just hover your mouse over the message in your Sent log and click the copy button the appears on the left-hand side. The text will be copied, and then when you open a new Broadcast just right-click your mouse and paste the message in.

    Note: You can also duplicate a message by clicking the 3 dot drop-down to the right of the message and selecting "Duplicate."

  2. You can edit a scheduled Broadcast that has not been sent yet by clicking the three dot dropdown menu on the right side of the message.

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