All Collections
Engage
Help using the Engage tab of your Gloo account
Getting Started Guide: Engage
Quick Start: Add people to your account
Quick Start: Your personalized first broadcast!
Quick Start: Gather prayer requests
Quick Start: New Attender Follow-Up
Quick Start: Sermon Series Devotional
Easy Ways to Connect by Texting and Making People Feel Welcome
How to use Gloo for Events
How to use Gloo for a Prayer Outreach
Inbox: Messages Guide
Inbox: Prayer Guide
Inbox: Stories Guide
Outbound: Series Guide
Outbound: Text Broadcasts Guide
Outbound: Email Broadcasts Guide
Outbound: Surveys Guide
Outbound: Keywords Guide
People Guide
Creating and Editing Groups
Automations: Quick Responses Guide
Automations: Customizations Guide
Automations: User Onboarding Settings Guide
How does someone opt out of receiving messages?
Does Gloo remove land lines from my People?
Can I add someone to a group when they text a keyword?
Does Gloo check for duplicate phone numbers among my people?
What does each person's status mean?
Can I send emails via my Gloo account?
How do I delete someone?
How can I change someone’s phone number?
Can I send pictures and videos in texts?
Can I personalize broadcast messages?
Can I export prayer requests?
How can I access an individual's interactions with our church?
What is the difference between Keywords and Series?
What is the difference between Scheduled and Opt-in Surveys?
What is the difference between Quick Responses and Keywords?
What is the difference between a Rolling Series and a Fixed Series?
What is the difference between Broadcasts and Series?
Do I need to know the mobile carriers for my people?
How does natural language processing work in Gloo and which features does it apply to?
Can my Gloo phone number be used to make/receive calls?
Can I Make My Own Quick Response Automations?
My keywords aren't working...
There is a difference between the number of people in my ChMS and who is in my Gloo account...
A user is not receiving automatic responses from Gloo...
The link I sent is not clickable...
My CSV file isn't uploading...
My messages aren't being received...
My prayer request didn't get captured...