Gloo

Brian Knollman

Help using the Engage tab of your Gloo account

Engage

Download our 6 step guide when starting to use Gloo to communicate and engage with your congregation

Getting Started - Engaging your congregation

Trying to get people to text in and engage with your congregation? Here are a few tips!

Easy Ways to Connect by Texting and Making People Feel Welcome

Learn the 3 ways People can be created in Gloo

Quick Start Guide: Add people to your account

Use this guide to send your first broadcast.

Quick Start Guide: Your personalized first broadcast!

Use this guide to start receiving more prayer requests

Quick Start Guide: Gather prayer requests

Use our pre-written Template to help move guests from first time visitors to engaged members.

Quick Start Guide: First Time Guest Follow Up

Grow your people with a text devotional. This guide makes it easy to set up your first devotional in minutes!

Quick Start Guide: Sermon Series Devotional

Have an event coming up? Try using Gloo for communication and engagement before, at, and after the event!

How to use Gloo for Events

Looking for a new way to pray for your local community? Use this guide to meet and pray for new people!

How to use Gloo for a Prayer Outreach

Setup and Quick Start Guides

Don't let any conversations slip through the cracks in the All Messages Inbox.

Inbox: Messages Guide

Gather and respond to prayer requests from your people easily and seamlessly.

Inbox: Prayer Guide

Easily capture the stories of how God is moving in your church.

Inbox: Stories Guide

Shepherd your church beyond Sunday with content delivered right to their phones.

Outbound: Series Guide

Get your communication right to where people are - their phones.

Outbound: Text Broadcasts Guide

Use email broadcasts to send mass communication quickly to your people.

Outbound: Email Broadcasts Guide

Increase visibility into your people and capture feedback - all back and forth via text!

Outbound: Surveys Guide

Distribute information, easily add to groups, gather RSVPs, and more with our Custom Keywords feature.

Outbound: Keywords Guide

View and edit profiles on all of your people.

People Guide

Groups are easy to create and manage in your Settings.

Creating and Editing Groups

Gloo detects when people are asking common questions and automatically responds to them on your behalf.

Automations: Quick Responses Guide

Update your Customizations under Settings to make sure every text sent fits your church culture.

Automations: Customizations Guide

Update your new user Onboarding under "Settings." Gloo automatically onboards a new user, no matter what they text in for the first time.

Automations: User Onboarding Settings Guide

Feature Guides

Save on characters in your messages by shortening any links you include!

Shortening a URL

Liven up your text messages by including pictures

Adding Images

Effects make it easy to create an action from several of Gloo's features.

Adding Effects

Test out any of Gloo’s features before using them.

Texting Simulator Guide

SMS QR codes make texting in to your initiatives easy!

How to create and use an SMS QR Code

Small Features

Set up a Salesforce integration to quickly populate your Gloo account with people.

Salesforce Integration

Set up a HubSpot integration to quickly populate your Gloo account with people.

HubSpot Integration

Set up a PCO integration to quickly populate your Gloo account with people.

Planning Center Integration

Set up a CCB integration to quickly populate your Gloo account with people.

Church Community Builder Integration

Set up a Rock RMS integration to quickly populate your Gloo account with people.

Rock RMS Integration

Add new emails to your Mailchimp lists from people in Gloo

Mailchimp Integration

Use a CSV upload to populate people in your Gloo account to start texting today.

Import People via CSV Upload

Integrations

Understanding your audience to connect with them without receiving the dreaded opt-out, STOP.

General best practices for texting at your church

Learn how to prevent your phone number and text messages from getting blocked by carriers

Information and best practices for using your Toll-Free SMS and MMS phone number

Learn to make your Broadcasts effective and far-reaching.

Best Practices: Broadcasting

Learn to craft engaging Series people will want to participate in.

Best Practices: Series

Some thoughts for guiding your church to flourishing through prayer

Best Practices: Prayer

Learn to unlock the full potential of Custom Keywords.

Best Practices: Custom Keywords

Learn to better use Surveys to capture feedback, data, and more.

Engage

Setup and Quick Start Guides

Feature Guides

Small Features

Integrations

Texting Best Practices

FAQs

Troubleshooting