Help using the Messaging tab of your Gloo account
Getting Started Guide: Messaging
Quick Start: Receive and Respond to your First Explorer
Quick Start: Your personalized first Broadcast!
Quick Start: Gather prayer requests
Quick Start: New Attender Follow-Up
Quick Start: Sermon Series Devotional
Easy Ways to Connect by Texting and Making People Feel Welcome
How to use Gloo for Events
How to use Gloo for a Prayer Outreach
Inbox: Messages Guide
Inbox: Prayer Guide
Inbox: Stories Guide
Outbound: Series Guide
Outbound: Text Broadcasts Guide
Outbound: Email Broadcasts Guide
Outbound: Surveys Guide
Outbound: Keywords Guide
Automations: Quick Responses Guide
Automations: Customizations Guide
Automations: User Onboarding Settings Guide
5 Keys to successful Explorer interactions
More guidelines for successful Explorer interactions
Sample Conversations
Sample Texting Do's & Don'ts
Responding to at-risk Explorers
First Responder volunteer job description
National Crisis Resources
Building & training a volunteer team to respond to Explorers
Activating volunteers to respond to Explorers: A case study
3 Strategies for responding to Explorers as a team
Can my Gloo phone number be used to make/receive calls?
Can I add someone to a group when they text a keyword?
Can I send emails via my Gloo account?
Can I send and receive pictures and videos in texts?
Can I personalize broadcast messages?
Can I export prayer requests?
How can I access an individual's interactions with our church?
What is the difference between Keywords and Series?
What is the difference between Scheduled and Opt-in Surveys?
What is the difference between Quick Responses and Keywords?
What is the difference between a Rolling Series and a Fixed Series?
What is the difference between Broadcasts and Series?
How does natural language processing work in Gloo and which features does it apply to?
Can I Make My Own Quick Response Automations?
What is a Rematched Explorer?
What campaigns are reaching Explorers?
I can’t send a message to an Explorer…
Can I receive both English and Spanish speaking explorers?
Why is my account paused?
How do you decide which church gets connected to an Explorer?
I'm receiving Explorers from too far away or that aren't a good fit
Can an Explorer call my Gloo phone number?