All Collections
Engage
Help using the Engage tab of your Gloo account
Getting Started Guide: Engage
Quick Start: Add people to your account
Quick Start: Your personalized first broadcast!
Quick Start: Gather prayer requests
Quick Start: New Attender Follow-Up
Quick Start: Sermon Series Devotional
Easy Ways to Connect by Texting and Making People Feel Welcome
How to use Gloo for Events
How to use Gloo for a Prayer Outreach
Inbox: Messages Guide
Inbox: Prayer Guide
Inbox: Stories Guide
Outbound: Series Guide
Outbound: Text Broadcasts Guide
Outbound: Email Broadcasts Guide
Outbound: Surveys Guide
Outbound: Keywords Guide
People Guide
Creating and Editing Groups
Automations: Quick Responses Guide
Automations: Customizations Guide
Automations: User Onboarding Settings Guide
Can my Gloo phone number be used to make/receive calls?
How does someone opt out of receiving messages?
Does Gloo remove land lines from my People?
Can I add someone to a group when they text a keyword?
Does Gloo check for duplicate phone numbers among my people?
What does each person's status mean?
Can I send emails via my Gloo account?
How do I delete someone?
How can I change someone’s phone number?
Can I send pictures and videos in texts?
Can I personalize broadcast messages?
Can I export prayer requests?
How can I access an individual's interactions with our church?
What is the difference between Keywords and Series?
What is the difference between Scheduled and Opt-in Surveys?
What is the difference between Quick Responses and Keywords?
What is the difference between a Rolling Series and a Fixed Series?
What is the difference between Broadcasts and Series?
Do I need to know the mobile carriers for my people?
How does natural language processing work in Gloo and which features does it apply to?
My keywords aren't working...
There is a difference between the number of people in my ChMS and who is in my Gloo account...
A user is not receiving automatic responses from Gloo...
The link I sent is not clickable...
My CSV file isn't uploading...
My messages aren't being received...
My prayer request didn't get captured...